Transforming Organizations with Agentic AI

Artificial Intelligence (AI) has become a game-changer for organizations looking to not just improve efficiency, but completely transform their operations. McKinsey’s report on seizing the agentic AI advantage highlights the ‘GenAI paradox’ in vertical and horizontal use cases, positioning agentic AI as a strategic imperative for competitive edge.

One year into the agentic AI era, the lesson is clear: growth won’t come from tools alone but from how leaders choose to build and deploy them. Competitive advantage will depend not on how many agents a company launches but on how effectively they are designed, managed, and scaled.

As AI tools continue to improve and companies’ capabilities mature, the opportunity to embed AI more fully into the enterprise will offer organizations new ways to capture value and create competitive advantage. Positive leading indicators on the impact of AI show that respondents report use-case-level cost and revenue benefits, with 64% stating that AI is enabling innovation.

McKinsey’s report explores how AI agents are ushering in a new era for consumers and merchants, with 62% of respondents experimenting with AI agents and 23% scaling them in one or more functions. The state of AI in 2025 shows that organizations are using AI, with many leveraging AI agents to streamline workflows and accelerate innovation.