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OpenAI Unveils ChatGPT-5.1: Smarter and Warmer Conversations

3 weeks ago

OpenAI Unveils ChatGPT-5.1: Smarter and Warmer Conversations OpenAI, the renowned artificial intelligence research lab, has recently made headlines with the release of ChatGPT-5.1, an upgraded version of its popular conversational AI model. This latest iteration promises to deliver “warmer, more intelligent” conversations, marking a significant advancement in natural language processing technology. With improvements in both […]

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Building Voice Agents with MCP: The Top Frameworks and APIs

4 weeks ago

Introduction Voice agents have become increasingly popular in the world of technology, allowing users to interact with devices using their voice. In this article, we will explore the top frameworks and APIs for building voice agents with MCP (Multi-Channel Platform). The Top 4 Frameworks and APIs 1. Framework A – This framework offers a wide […]

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The Evolution of AI in Customer Service: Agentic AI vs Conversational AI

4 weeks ago

The Rise of AI in Customer Service Artificial Intelligence (AI) has revolutionized the way companies interact with their customers, particularly in the realm of customer service. Two prominent types of AI in customer service are Agentic AI and Conversational AI, each offering unique advantages and capabilities. Agentic AI: Taking Action Agentic AI is focused on […]

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Understanding the Differences Between Conversational AI and Generative AI

1 month ago

Introduction Artificial Intelligence (AI) has revolutionized the way we interact with technology, with conversational AI and generative AI being two key players in this field. While both aim to enhance user experiences, they differ in their approaches and capabilities. Conversational AI Conversational AI focuses on facilitating natural language interactions between users and machines. It involves […]

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Understanding the Difference Between AI Agents and Chatbots

1 month ago

The Evolution of AI Technology Artificial Intelligence (AI) has come a long way in recent years, with advancements in chatbots and AI agents revolutionizing the way we interact with technology. While both are AI-driven, there are key differences between chatbots and AI agents that are important to understand. Chatbots: The Basics A chatbot is a […]

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